| RETURNS
and EXCHANGES If you are dissatisfied with your purchase,
we will give a full-value refund or exchange, when the goods are
returned to us in new condition within 30 days of purchase. Goods
that have been damaged, or show visible signs of use, may receive
a partial refund. Return shipping will be the responsibility of
the purchaser. We'll notify you via e-mail of your refund once we've
received and processed the returned item. Our main aim is to have
SATISFIED CUSTOMERS! Please don't hesitate to call or contact us
with ANY questions you may have. We can be reached at 1-800-227-5080.
Or email us at info@theplumbbob.com.
Returning by Mail
Before returning goods, please ensure the following:
The
invoice should be included with the return.
Within USA
- Return items via prepaid, insured insured US Mail.
Please Note: We cannot accept CODs or courier
deliveries.
From outside USA
- Ship goods prepaid, by insured Surface Mail.
Please Note: Do not return items by UPS or other
carriers, as duty and / or brokerage fees will be charged, and
your return will be refused by The PlumbBob.
- If you are requesting an exchange, please remember to include
sufficient payment for the return postage. Where applicable, please
contact your local customs office for information about any taxes
or duties that may be assessed on a return shipment.
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Mail Returns to this Address: The Plumb Bob
c/o Randy Wattermann
2049 M Road
West Point, NE 68788 USA
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